Why your Salla store gets visits but no orders: four things a store audit measures
Mohamad Hamza, founder of Mask UP ·
If ads bring people in and the product page is where they leave, the fix is rarely another ad. It is on the page. A Salla store audit opens your store the way a visitor does, on a phone. It measures a fixed list of points. These four are among the most common causes.
1) Delivery cost and time are not on the product page
The surprise at checkout is a classic reason to abandon a cart. We look for a number on the product page ("SAR 25, 2–4 days"). If it lives only in a policy page, we count it as not visible.
2) Product titles that are only a model name
"XR-10" is searched by nobody. A shopper searches by product type: "fast car charger". We check whether each sampled product title names its type in a word a shopper would type.
3) Slow on a Saudi phone
We load the page on a mobile connection three times and show the middle result. Common causes are uncompressed images and too many apps loading on every page.
4) No visible reviews
A new visitor trusts other shoppers more than your description. We look for reviews shown on the product page. We do not write them for you and we never promise them.
See your own numbers
The free scan (26 checks) measures these points on your real store in minutes and shows a screenshot for each. No admin access, no card.
Scan your store free
26 checks in minutes, no card and no access to your store.
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